No opaque enterprise contracts. No features you'll never use. Pricing is based on your property size and the modules that make sense for your operation - nothing more.
All prices exclude VAT. Final pricing confirmed during your demo based on room count and selected features.
Every ILYAN deployment starts with the features that matter most to your operation. Add more over time - nothing is forced on, nothing sits unused.
QR code in every room. Guests flag issues privately, instantly. Routed to the right team before they check out - and before they post a review.
Every issue becomes a tracked ticket with a full audit trail. No informal handovers, no issues falling between shifts. Full visibility for your team.
Short, tailored surveys sent automatically after checkout. Five-star responses prompted directly to TripAdvisor. Critical feedback caught privately first.
Every OTA review - Booking.com, Google, TripAdvisor - in one dashboard. AI drafts responses in your voice, ready for one-click approval.
Lilly-Anna answers guest questions 24/7 - check-in times, facilities, local recommendations - in any language. Trained on your hotel's own information.
Weekly sentiment snapshots and periodic SWOT reports generated from your real guest data. Plain language. Actionable insight. No analyst required.
AI concierge on your website. Answers pre-arrival questions instantly and removes the last barrier between a visitor and a direct booking.
Late checkout, dining, in-room extras - offered at the right moment via the guest portal. One tap to request. One-click for your team to confirm.
Full digital room service ordering through the guest portal. Browse, order, pay - no phone call required. Higher average order values than telephone ordering.
Not sure which modules you need? Most hotels start with in-stay feedback, ticketing and post-stay surveys - and add review management and the AI concierge once they've seen the platform working. The demo call is the right place to work this out together.
Room count, property type, current setup. This takes 10 minutes on a call with Stephen. No forms, no qualification questionnaires - just a conversation.
Based on what your property actually needs, we agree which modules to turn on. You'll see the full platform in a live demo and decide what makes sense for you.
One number, based on your room count and chosen features. No surprises. If your needs change, we adjust. And you're live within 48 hours of your go-ahead.
The Cornell School of Hotel Administration research is clear: every 1-point improvement in your reputation score generates a 1.42% increase in RevPAR. Our clients average a 5-point improvement in year one.
For a 100-room hotel at 70% occupancy, that translates to approximately €30,000 per month in additional reputation-driven revenue - before a single upsell is counted.
Calculate Your ROI Cornell School of Hotel Administration - 1pt Repscore = 1.42% RevPAR uplift, 70% occupancy assumed. Estimates based on 100-room baseline. Actual results vary by property.A straight conversation with Stephen - no sales deck, no pressure. You'll leave with a clear picture of what ILYAN would cost and what it would deliver for your property.