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Cookie Policy

I Left You A Note Ltd  ·  Version 1.1  ·  Effective Date: April 2026

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website or use a web-based application. They are widely used to make websites and applications work, or work more efficiently, and to provide information to the site or application owner.

This Cookie Policy explains how I Left You A Note Ltd ("we", "us", "our") uses cookies and similar technologies across our two distinct digital surfaces:

  • The I Left You A Note app platform, accessed at ileftyouanote.com (the "App Platform") — used by hotel subscribers, hotel staff, and hotel guests via the Guest Portal
  • Our marketing website, accessed at www.ileftyouanote.com (the "Marketing Website") — used by prospective hotel customers and industry visitors

These two surfaces have fundamentally different cookie profiles, which are explained separately below.

2. App Platform — ileftyouanote.com

App Platform

2.1 Our Approach

We take a minimal, privacy-first approach to cookies on the App Platform. The App Platform is used by hotel guests (via the Guest Portal, accessed by QR code or link) and by hotel staff (via the hotel dashboard and Staff App). We do not use analytics, advertising, or tracking cookies on the App Platform.

Following a deliberate audit and cleanup of the App Platform in April 2026, all third-party advertising and analytics scripts (including Meta Pixel, LinkedIn Insight Tag, and Google Analytics) were removed. Only the essential and functional cookies described below remain.

2.2 Essential and Functional Cookies

The App Platform uses the following cookies, all of which are strictly necessary or functionally essential to operate the Service:

Cookie Name Provider Purpose Duration Type
notester-[id]_u1main
notester-[id]_live_u2main
(and related session variants)
I Left You A Note
(Bubble platform)
Core session management cookies. Maintain the authenticated session for hotel staff and associate the digital concierge conversation with the correct guest device during an active visit. Session; some persist up to 1 year for staff login continuity Essential Functional
__cf_logged_in
CF_VERIFIED_DEVICE
cfz_adobe
cfz_facebook_pixel
cfz_google-analytics_v4
sparrow_id
Cloudflare Security and infrastructure cookies. Verify legitimate browsers, prevent bot traffic, manage routing, and maintain platform performance and availability. Session to 1 year depending on cookie Essential Security
__stripe_mid
__stripe_sid
Stripe Payment security cookies set by Stripe. Present only on subscription management pages accessed by hotel staff. Not set on guest-facing pages. Not currently active but disclosed for transparency. Up to 1 year (__stripe_mid)
Session (__stripe_sid)
Functional

Note: Bubble platform cookie names include a numeric identifier (shown as [id] above) specific to the application instance. Names and number of session cookie variants may change following platform updates.

2.3 Why These Cookies Do Not Require Consent

All cookies on the App Platform are either strictly necessary for the operation of the Service or functionally essential to provide security and session continuity. Under Article 5(3) of the ePrivacy Directive and applicable Irish and EU law, strictly necessary and essential functional cookies are exempt from the consent requirement.

We do not use these cookies to track guests across other websites, build advertising profiles, or serve targeted advertising.

2.4 Third-Party Services Not Present on the App Platform

The following third-party services and their associated cookies are explicitly not used on the App Platform:

  • Meta (Facebook) Pixel — removed April 2026
  • LinkedIn Insight Tag — removed April 2026
  • Google Analytics / Google Tag Manager — removed April 2026
  • HubSpot tracking — removed April 2026
  • YouTube or Vimeo embedded video players on guest-facing pages — hotels are required to upload video content directly to the platform rather than embed third-party video URLs

3. Marketing Website — www.ileftyouanote.com

Marketing Website

3.1 Our Approach

Our marketing website uses analytics and marketing cookies to help us understand how visitors engage with our content and to support our B2B marketing activity targeting hotel decision-makers. These cookies are not strictly necessary and are only activated with your consent, which is requested via a cookie consent banner on your first visit.

You can change your cookie preferences at any time using the cookie settings link in the website footer.

3.2 Cookie Categories

Category Purpose Consent Required
Essential Required for the website to function correctly. Cannot be disabled. No
Analytics Help us understand how visitors interact with our website — pages visited, time on site, referral source. Operated via Google Tag Manager and Google Analytics. Yes — consent banner
Marketing Used to measure the effectiveness of our marketing campaigns and enable retargeting of website visitors on LinkedIn. Operated via LinkedIn Insight Tag. Yes — consent banner

3.3 Specific Cookies

Cookie Name Provider Purpose Duration Type
_ga Google Analytics Distinguishes unique users and sessions. Generates statistical data on website usage. 2 years Analytics
_ga_* Google Analytics Stores and counts pageviews for Google Analytics 4. Multiple variants may be present. 2 years Analytics
_gcl_au Google Tag Manager Stores and tracks conversion events via Google Tag Manager. 90 days Analytics
li_fat_id LinkedIn First-party LinkedIn ad tracking. Attributes conversions and measures campaign performance. 30 days Marketing
UserMatchHistory LinkedIn LinkedIn Insight Tag. Enables retargeting of LinkedIn members who visit the site. 30 days Marketing
bcookie LinkedIn Browser identification used by LinkedIn for ad targeting and site analytics. 1 year Marketing
lidc LinkedIn Used by LinkedIn to facilitate data centre selection and ad delivery. 1 day Marketing

Note: Cookie names, purposes, and durations are subject to change by the respective third-party providers. This table reflects our best current knowledge and is reviewed periodically.

4. Managing Your Cookie Preferences

4.1 Marketing Website Consent

When you first visit www.ileftyouanote.com, a cookie consent banner will request your preferences. You can:

  • Accept all cookies
  • Accept essential cookies only
  • Customise your preferences by category

You can update your preferences at any time via the cookie settings link in the website footer. Withdrawing consent will prevent non-essential cookies from being set on future visits but will not remove cookies already placed during previous sessions.

4.2 Browser Settings

You can also manage cookies through your browser settings. Most browsers allow you to view, block, and delete cookies. Please note that blocking essential cookies may affect the functionality of the App Platform, including the digital concierge.

  • Google Chrome
  • Safari
  • Firefox
  • Microsoft Edge

4.3 Opting Out of Third-Party Tracking

  • Google Analytics opt-out
  • LinkedIn advertising preferences

5. Cookies and the Native Staff App

The I Left You A Note Staff App (available for Android, with iOS forthcoming) is a native mobile application and does not use browser cookies. The app uses secure token-based authentication and standard mobile session management to maintain the logged-in state for Authorised Users. No advertising, analytics, or tracking SDKs are included in the Staff App.

6. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in the cookies we use, changes in applicable law, or changes to our platform and marketing activity. The latest version will always be available at www.ileftyouanote.com/cookie-policy.

Where changes are material, we will update the effective date at the top of this document. Hotel subscribers will be notified of significant changes directly.

7. Contact

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

I Left You A Note Ltd

10 Àrd Coillte, Ballina, Co. Tipperary, V94 EAX2, Ireland

Email: info@ileftyouanote.com

www.ileftyouanote.com

Version 1.1 — last updated April 2026. This version reflects the removal of all third-party advertising and analytics scripts from the App Platform following an audit conducted in April 2026.

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